At Extreme Casino Australia, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our services, including our website, mobile applications, and online casino games.
1. Information We Collect
When you interact with Extreme Casino Australia, we may collect the following types of information:
- Personal Information: Name, date of birth, email address, phone number, and residential address. This helps us verify your age and identity for responsible gambling and regulatory compliance.
- Account Information: Username, password, deposit and withdrawal details, and player preferences.
- Payment Information: Bank account, credit/debit card, or crypto wallet details to process deposits, withdrawals, and bonuses.
- Usage Data: IP address, device type, browser type, and pages visited, which allows us to improve our online casino experience.
- Cookies and Tracking Technologies: To provide a personalized gaming experience, analyze usage trends, and serve relevant offers.
2. How We Use Your Information
Your personal information is used to:
- Verify your identity and age to ensure safe and responsible gambling.
- Process deposits, withdrawals, and bonuses efficiently.
- Communicate with you regarding promotions, updates, and account notifications.
- Improve our website, services, and online casino games based on usage patterns.
- Comply with legal and regulatory requirements in Australia.
- Prevent fraudulent activities and unauthorized access to your account.
3. Sharing Your Information
We respect your privacy and do not sell your personal data. However, we may share information in the following cases:
- With licensed payment processors to handle transactions.
- With regulatory authorities or auditors to comply with legal obligations.
- With trusted service providers who assist us in running the online casino, such as software developers or marketing partners.
All third parties are bound by strict confidentiality agreements and are only allowed to use your data for the purposes outlined.
4. Security Measures
Extreme Casino Australia uses industry-standard security measures to protect your personal and financial information:
- SSL encryption on all pages that handle sensitive information.
- Firewalls and secure servers to prevent unauthorized access.
- Regular audits and monitoring of all transactions to ensure safety.
5. Responsible Gambling
Your privacy and safety are our priorities. We provide tools and support for responsible gambling:
- Setting deposit, loss, and session limits.
- Temporary self-exclusion or permanent account closure.
- Access to professional support and counseling services in Australia.
6. Your Rights
As an Australian player, you have the right to:
- Access and request a copy of your personal information.
- Correct or update inaccurate or incomplete information.
- Withdraw consent to receive marketing communications.
- Request deletion of personal data, subject to regulatory obligations.
To exercise these rights, please contact our support team at [email protected]
7. Cookies and Tracking
We use cookies to enhance your gaming experience:
- Functional cookies: Remember your preferences and login sessions.
- Analytical cookies: Help us understand how players use our website and games.
- Marketing cookies: Deliver personalized promotions and offers.
You can adjust your browser settings to manage or block cookies, though this may affect the functionality of our casino platform.
8. Changes to This Privacy Policy
Extreme Casino Australia may update this Privacy Policy from time to time. We encourage players to check this page periodically to stay informed of any changes. Continued use of our services constitutes acceptance of the updated policy.
9. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
Extreme Casino Australia
Email: [email protected]